Return & Refund Policy

At The Breakfast Desk, we are committed to delivering fresh and high-quality breakfast to our customers. Please read our return and refund policy carefully before subscribing.

1. Item Replacement

• If the delivery contains a wrong item, it can be replaced upon request.
• For damaged or spoiled items, we will negotiate with the customer and make an appropriate solution.

2. Cancellation & Refund

• Cancellation must be informed before 6:00 PM on the day prior to delivery.
• Refunds will be processed within 2 working days after confirmation via phone call or WhatsApp.
• A small deduction may apply for transaction fees or operational costs.
• Cancellations on the delivery day are not eligible for refunds.

3. Refund Method

• Refunds will be made to the original payment method used for the subscription.
• Full communication and confirmation are mandatory before any refund is issued.

4. Contact for Refunds

For cancellations, replacements, or refund requests, contact us via:

• Phone / WhatsApp: [Your Number]
• Facebook Messenger
• Website Chat

5. Policy Updates

We reserve the right to modify this policy at any time. All changes will be posted on our website and social media pages with a "Last Updated" date.